thistbh – A podcast about design

Clare Ridd (Farewill, Gov.uk) on the importance of user research

April 22, 2021 Triangles Season 1 Episode 3
thistbh – A podcast about design
Clare Ridd (Farewill, Gov.uk) on the importance of user research
Show Notes

Mike & Will chat to Clare Ridd about the benefits of user research, how we can integrate it into our processes and the type of environment needed for a culture of research to thrive.

Clare started her career at the UK Home Office but now leads research at Farewill, a company helping people to deal with death.